Shipping Policy
Shipping Information
At LUMBREST, we are committed to delivering your order as quickly and smoothly as possible.
Below you’ll find everything you need to know about how we process and ship your order.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information as soon as your package is shipped.
Shipping Times
Estimated delivery times may vary depending on your location:
- United States: 7–12 business days
- International orders: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout and displayed before you complete your purchase.
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number.
Tracking updates may take 24–48 hours to appear after shipment.
If you have any questions about your tracking, our support team is here to help.
Incorrect Address
Please make sure your shipping address is correct before completing your order.
LUMBREST is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, contact us as soon as possible and we will do our best to assist before shipment.
Delays & Exceptions
While we work hard to meet delivery estimates, delays may occasionally occur due to factors beyond our control, such as customs clearance or carrier issues.
We appreciate your patience and understanding in these situations.
Questions About Shipping?
If you have any questions regarding shipping or delivery, please contact us at:
📧 support@lumbrest.com
We’re always happy to help.